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Noticeboard

CQC REPORT   

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Our surgery had a CQC visit on 13th January 2017 and the full report is available to view.  Please click on the link below to view the report.

CQC REPORT - LANFRANC MEDICAL CENTRE

Appointments

diary_and_penThis practice has an appointment system to see a doctor or a nurse.

If you need to cancel your appointment, please inform us in advance so that allows us to use that appointment for another patient.

How to make an appointment

Please call our main switchboard number on 020 8422 1813 to book an appointment with a doctor or a nurse.  Urgent cases are seen on the same day. If your condition is non-urgent, you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP. If you do not need an appointment within two working days, you also have the option to book up to 7 working days in advance if this is more convenient for you. Nurses based in our practice treat patients for a wide range of common conditions. You can expect to see a nurse within one working day and all of them are qualified . You can book up to a week ahead for clinics – please see the ‘Clinics & Services’ section.

You can also book your appointments online - If you would like to book your appointments online, please come to the surgery and ask receptionist to provide you with an authorisation letter.  Once you get the letter, you can register yourself with our online services.  After that you will be able to book appointment and request repeat prescription online.  You can click option for "Request appointment" on our home page.

Routine appointments

If you need to book a routine follow-up appointment with a particular GP you can make an appointment up to four weeks in advance. Please phone after 10:30am to avoid busy hours.
Many routine appointments are for patients who have a long-term or chronic condition that needs monitoring on a regular basis.
We will let you know when your next appointment is due with the practice nurse or doctor  by post or phone. If this time is not convenient, please telephone reception to re-arrange it.

It is important to continue your regular check-ups, even if you are feeling well. Routine appointments are available during normal surgery hours with the practice nurse and/or doctor.

We hold regular clinics for B12 and Cryotherapy clinic.  Please call the surgery on 020 8422 1813 for further information about these clinic's days and timing.

Same day appointments

We are a busy practice, and providing some same day appointments makes it easier for you to see a doctor quickly.

Most of our GP appointments are same day appointments. You can phone anytime from 8:45am to 12 pm for same day appointments only.

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Telephone Advice

 

The doctors and nurses have set times when patient can consult them over the telephone.

DOCTORS:

12:00 pm – 12:30 pm and 3:30 pm – 4:00 pm

NURSES:

Please call the reception and they will guide you depending on when nurses are free, as it varies every day.

 

 
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