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Noticeboard

CQC REPORT   

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Our surgery had a CQC visit on 13th January 2017 and the full report is available to view.  Please click on the link below to view the report.

CQC REPORT - LANFRANC MEDICAL CENTRE

When We Are Closed:

What do I do in an emergency

If you need urgent medical advice during surgery hours, please phone the surgery on 020 8422 1813. Please be prepared to give some information to the receptionist. If you need to see a doctor urgently when the surgery is closed please phone on 020 8422 1813 and follow the instructions. You will be put through to messaging services for the out of hours services on behalf of brent and harrow PCT. It will pass a message to the doctor on duty who may phone you to assess your problem. You might be asked to attend the out-of-hours clinic, or receive a home visit. Alternatively you can phone NHS by dialing 111. NHS 111 offers free expert health information and advice 24 hours a day. 

They can advise you whether you need to go to the nearest A&E (accident and emergency) or if there is an alternative such as visiting an NHS walk-in centre. For deaf people and those hard of hearing, a telephone services is available on 0845 606 4647. If English is not your preferred language, you can choose to use a confidential translation service.


The nearest NHS walk-in centres are located as below and they are open for everyone:

Walk-in GP Service Centre

Wembley Centre for Health & Care
116 Chaplin Road
Wembley
Middlesex
HA0 4UZ
(Open everyday from 08:00 am to 8:00 pm)

Urgent Care Centre

Northwick Park Hospital
Watford Road 
Harrow
Middlesex
HA1 3UJ
(Open everyday from 08:00 am to 11:00 pm)

Alexandra Avenue Polyclinic

275 Alexandra Avenue
Harrow
HA2 9DX
(Open everyday from 08:00 am to 8:00 pm)

The Pinn Medical Centre

37 Love Lane
Pinner
Middlesex
HA5 3EE
(Open everyday from 08:00 am to 8:00 pm)

NHS walk-in centres provide advice and treatment for a range of minor illnesses and injuries.

NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

When to Call 999?

 

Only in an emergency, i.e. Chest pains and / or shortness of breath constitute an emergency.

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999 for an emergency ambulance service.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website