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CQC REPORT   

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Our surgery had a CQC visit on 13th January 2017 and the full report is available to view.  Please click on the link below to view the report.

CQC REPORT - LANFRANC MEDICAL CENTRE

To form the PRG (Patient Reference Group), we advertised by displaying posters in the practice.  The necessary form was given to the interested patients to join the group and the forms were completed by the interested patients.

To find out the members of PRG group and what languages are spoken by them, please open the following link:

PRG Members' names - age group & languages

The first PRG meeting was held at the surgery on 17th November 2011.  To view the minutes of the meeting please open the following link:

PRG Meeting minutes - November 2011.pdf 

Following first PRG meeting, we carried out "Patients Survey".  To view the summary of the survey report, please open the following link:

Summary of Survey Report - IPQ Report - 2011 - 2012.pdf

The detailed report can be found by clicking the "Survey Report".

The second PRG meeting was held on 16th February 2012 at the surgery after we received the Survey Report.  To view the minutes of the meeting please open the following link:

PRG Meeting minutes - February 2012.pdf 

We support a patient group to give you a direct voice in helping us to develop practice services.

PRG Meeting minutes - March 2013.pdf 

Summary of Survey Report - IPQ Report - 2012 - 2013.pdf

PRG Meeting minutes - November 2013.pdf 

PRG Meeting minutes - March 2014.pdf

PRG Meeting minutes - November 2014.pdf

PRG Meeting minutes - March 2015

PRG Meeting minutes - January 2016

PRG Meeting minutes - December 2016

 
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