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Lanfranc Medical Centre

Welcome to our new surgery website

Have you signed up to the NHS APP? Click here to learn more and register

What We’re Doing to Improve Your GP Access

  • Same Day Appointments: We’re continuing to offer extra appointments so you can get help on the day you need it.
  • Easier Phone Access: A single point of contact is in place to make things simpler for everyone, including those with language or digital barriers.
  • Quicker Online Replies: Our teams aim to respond to online requests by the next working day.
  • Better Phone Service: We’re improving how calls are handled.
  • Support with the NHS App: We’re helping more people register and use the NHS App to manage their care easily.
  • Your Voice Matters: We’re running patient events and surveys to make sure your feedback shapes our services.
  • Fair Access for Everyone: We’re focusing on making services more inclusive for all communities, including those less confident with technology.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

You also have access to the HUB services. Click here for more information


The HUB Services is by appointment only. To book an appointment when the surgery is closed please

RING 020 8194 7355

Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

Get Started