What We’re Doing to Improve Your GP Access
- Same Day Appointments: We’re continuing to offer extra appointments so you can get help on the day you need it.
- Easier Phone Access: A single point of contact is in place to make things simpler for everyone, including those with language or digital barriers.
- Quicker Online Replies: Our teams aim to respond to online requests by the next working day.
- Better Phone Service: We’re improving how calls are handled.
- Support with the NHS App: We’re helping more people register and use the NHS App to manage their care easily.
- Your Voice Matters: We’re running patient events and surveys to make sure your feedback shapes our services.
- Fair Access for Everyone: We’re focusing on making services more inclusive for all communities, including those less confident with technology.
Online Services
Get StartedYou can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.